FlixBus supports Ukraine


+ This page was lastly updated on 15/04/2022

+ FlixBus expands Ukraine offer

+ FlixBus provides relief supplies

+ Free FlixBus-tickets from Przemyśl, Rzeszów, Suceava and Tulcea and additional connections to/from Ukrainian-Polish and Ukrainian-Romanian boarder

+ Flix joins UA talents

On-site support

FlixBus has been operating in Ukraine since 2019, serving 29 Ukrainian and 70 international destinations in 8 countries. Our Ukraine Flix-teams, located in Kyiv and Kharkiv, counts 32 employees with whom we are in continuous close contact, helping them and their close ones in any way possible.

FlixBus is monitoring the situation in Ukraine and on the Ukrainian-Polish and Ukrainian-Romanian borders with the utmost care. Since 25 February 2022, FlixBus has already been offering additional connections from the Polish-Ukrainian border to provide people with even more travel options. Our outreach team is on the ground to help people arriving from Ukraine in Przemyśl, Poland, before continuing on. FlixBus is also working closely with the relevant authorities. Upon request FlixBus has also been organizing individual bus trips.

UPDATE: FlixBus expands Ukraine offer

As of April 14th FlixBus resumes routes to Kyiv as well as to Zhytomyr, Rivne, Vinnytsia, Uman, Khmelnytsky, Ternopil. In total, eight direct international FlixBus routes are now available for travelers from Ukraine to Poland, Czech Republic and Hungary. From the latter a new additional FlixBus line from Kyiv to Budapest will be offered beginning April 28th. As flow of people travelling out of Ukraine is still quite stable, and in the same time the number of people traveling to Ukraine continues to grow, it was an additional reason to enhance our offer to provide more opportunities for people to move.

From the day we had to cease most of the lines due to safety reasons, we were constantly monitoring safety and road infrastructure conditions. Now together with our bus partners we decided that the situation allows us to open certain lines. FlixBus continues to monitor the situation constantly with the utmost care and is in close contact with its bus partners.

Flix x Axel Springer donation collection

FlixBus provides relief supplies

Starting from March 3rd, FlixBus also transports goods and relief supplies to the people in need. Our buses now also bring water and food to and, above all, across the border into Ukraine to supply those who have been waiting there for days. 

Furthermore, on Wednesday 9th of March, Axel Springer and FlixBus collaborated for a donation collection in Berlin. 25 tons were compiled by the population and companies such as ALDI, Fressnapf, P&G. The supplies were transported to Przemyśl, close to the Ukrainian-Polish border on Thursday, 10th of March with a truck and a FlixBus. The bus is returning on Friday, 11th of March with 50 people, among them women, children, and elderly who are brought to Leipzig and Berlin. The relief supplies, including food and bandages, reached the Caritas camp in Lviv on Saturday, 12th of March.

Refugees from Ukraine

Free FlixBus-tickets for refugees departing from Przemyśl, Rzeszów, Suceava and Tulcea

FlixBus offers free rides for refugees from Suceava, Tulcea, Przemyśl and Rzeszów. 1,000 free rides were collected within the first 15 hours through an employee initiative and doubled by the FlixBus management. This corresponds to around 40 buses. Now the number has already multiplied. We are monitoring the situation closely and if necessary we will increase the number of tickets and journeys. All current connections can be viewed at  www.flixbus.com.

It is possible to apply for a free ride via an online tool that has been created for that cause*: https://www.facebook.com/FlixBusPL/posts/1313099539188486

UPDATE 24/03/2022: Transportation to Isai airport 

FlixBus has joined forces with Chamäleon, Berge & Meer, Itravel, Wunderflats, and the Together for Social Solidarity Foundation Ukraine to provide emergency aid. From the embattled city of Odessa in the south of Ukraine, it is currently almost impossible to reach the border with Poland. To provide immediate help, evacuation flights from Isai to Frankfurt are conducted. Flixbus takes care of the transfer from Piatra Neamt to Iasi airport. On March 18, the first charter plane with 187 refugees took off from Isai in Romania to Frankfurt.

Umbrella bus going to Poland

Buspartners are helping

As of Friday 25/02/2022, the Czech Buscompany and FlixBus Partner "Umbrella Coach&Buses" has been working extremely hard to help Ukraine refugees by independently providing transportation from/to the Polish-Ukrainian and Slovakian-Ukrainian border. Pavel Steiner's team is doing their utmost to support working closely together with the international red cross and the Czech consulate to coordinate onward transport and allocation of refugees in busses. Steiner has called for donations of relief supplies via social media and is collecting them centrally at its headquarters in Prague. In addition to these private donations, he also ensures necessities such as water, blankets, and hygiene products are available where needed, which he provides at his own costs. FlixBus is very proud of the initiative taken by its longtime bus partner.

FlixBus for United Nations and Ukrainian children

On Friday, March 4th and Saturday March 5th upon the request of United Nations, FlixBus together with its bus partners has provided humanitarian transport support for 500 children and their minders. The groups of children were brought to the Polish-Ukrainian border from orphanages located in high-risk areas in Ukraine, including Kharkiv and Odessa. In total, 12 FlixBus buses were provided to transport them from Dorohusk further to Poland. All of them are now in a safe place. See more info and pictures here.

Welcoming Ukrainian refugees at MUC airport

Welcoming Ukrainian refugees

On Wednesday, 9th of March, a chartered Romanian plane with women and children from Ukraine arrived at the Munich airport. They were welcomed by Flix employees who provided them with food and drinks sponsored by EDEKA, as well as toys and soap bubbles to give a warm welcome to the children. After being registered with authorities, they were transported to a temporary shelter by the State of Bavaria in Munich using FlixBuses of our bus partner Grüner. Radio Gong ensured that everyone had a place to stay in the evening.

Flix joins UA talents

On March 8th, Flix joins UA talents, a job platform launched by two Berlin-based Ukrainian entrepreneurs that supports displaced persons from and within Ukraine in finding jobs. On UA talents, companies from all over Europe can advertise their job openings to people from Ukraine who have lost their employment due to the war. Initially focusing on jobs within the technology sector, UA talents plans to branch out to other sectors quickly. More information can be found on https://www.uatalents.com/press-release.

*How to get a free ticket:

To receive a ticket, please send your request via this e-mail address: service@flixbus.com.ua.
The request needs to contain all the below information:
▶ E-mail title: UKRAINE (obligatory to proceed with the request!)
▶ DEPARTURE CITY (Przemyśl / Rzeszów / Suceava / Tulcea) - ARRIVAL CITY, date and time of departure (connections to be checked on our website www.flixbus.com);
▶ Name and surname of the traveler;
▶ Phone number;
▶ E-mail address (VERY IMPORTANT: the ticket will be sent to the address provided!).

After sending an e-mail to the above-mentioned mailbox, you may receive automatic reply - please ignore it and wait for contact with the consultant. Our customer service team will process the requests with highest priority, however in case of big volume of requests, please be understanding – waiting for your ticket may take up to several hours.


About FlixMobility

FlixMobility is pioneering the public transport sector by offering climate-friendly alternatives for convenient and affordable travel via the FlixBus and FlixTrain brands. Thanks to a unique business model and innovative technology, FlixMobility has quickly established Europe’s largest long-distance bus network and swiftly moved on to a global expansion including the United States and Brazil. As a trailblazer for sustainable traffic FlixMobility operated the first green long-distance trains in 2018, initiated a pilot project for all-electric long-distance buses in 2018 and launched EU’s first biogas-powered long-distance buses in 2021.

While FlixMobility handles technology development, network planning, operations control, marketing and sales, quality management and continuous product expansion, trusted Flix-partners maintain the daily route operations. The unique combination of technology start-up, e-commerce platform and classic transport company has positioned FlixMobility as a leader against major international corporations, permanently changing the global mobility landscape.